Privacy Policyy

Objective

Just Box is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We are dedicated to protecting your privacy and any personal information we collect. This Privacy Policy explains how Just Box may collect, use, disclose, store, and otherwise handle personal information (and where applicable, sensitive information), including how you may access such information held by us.

Collection of personal and credit information

Just Box is committed to safeguarding personal privacy. We recognize that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust, and we take this seriously. Unless given consent to do otherwise, Just Box will only collect and use personal information as set out below in this Privacy Policy.

By submitting information to Just Box or by otherwise accessing or using our websites or social media platforms, you consent to us using and disclosing your personal information in the ways described in this Privacy Policy.

Your Personal Information

Personal information is collected by Just Box when necessary or related to one or more of our functions or activities. The types of personal information collected may depend on the type of interaction you have with Just Box, and includes but is not limited to:

– Name and contact details

– Age and date of birth

– Emergency contact details

– Debit/credit card details, bank account details and/or tax file numbers

– Health or medical information, if relevant

– Driver’s licence, vehicle registration and insurance details (where applicable)

– Student identification details (where applicable)

– Payment history

– Membership details with commercial partners

– Your image, if photographed at our venue

– Bankruptcy details

– Sensitive information

– If you apply for a job, details about your education, employment history, and referees

Collecting Personal Information

Just Box will only collect personal information (including sensitive information, where applicable) by lawful and fair means including directly from you or authorized third parties.

We may collect your personal information in a number of ways, including but not limited to:

– When you send us an email, “contact us” message, or any other form of written inquiry

– Via mobile sites, applications, and other interactive features

– Through our official social media pages

– When you visit or contact one of our venues

– When you sign up for our services, whether online or in person

– When you make a booking at one of our venues

– When you participate in promotions, surveys, or other activities we conduct

– If your photograph is taken at one of our venue

– When you submit an application for a contract or employment with us

You are not obligated to provide the requested information; however, failure to do so may result in our inability to provide services to you.

Collecting Sensitive Information

Sensitive information is a subset of personal information and refers to information you disclose to Just Box about your physical and mental health and wellbeing. Sensitive information will only be used for providing services to you and will not be disclosed for any other purpose without your consent, except in exceptional cases as outlined in this policy.

Tracking Technologies

Just Box uses tracking technologies such as cookies to enhance your experience on our website. Cookies are small pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Most web browsers are set to accept cookies, but you can modify your settings to decline cookies if you prefer. Please note that this may limit the services we can provide.

Using and Disclosing Your Personal Information

Your personal information may be used by Just Box for any of the following primary purposes:

– To render services and provide products to you

– To respond to queries or feedback

– To provide information about products, services, and special offers

– To conduct market research and improve our offerings

– To comply with legal obligations

We may employ third-party service providers to assist in providing our services, and they may have access to your personal information as needed.

Contact by Just Box

Just Box does not send marketing or advertising information without obtaining prior consent. If you receive communications from us that you do not wish to receive, you may request to have your details removed from our database by contacting us at admin@justbox.au

Individual’s Right of Access

You have the right to review, amend, or delete your personal information that may be held by Just Box. You can request access by contacting us at admin@justbox.au. If we refuse your request, we will provide written notice within a reasonable period explaining the reasons for the refusal.

Storage and Security of Personal Information

Just Box takes reasonable steps to keep your personal information secure. Information is stored on secure servers or in locked areas, and only authorised personnel have access to your data. We will destroy or de-identify personal information no longer needed whenever possible.

 

Links to Other Websites

Just Box may provide links to external websites. We are not responsible for the content or privacy practices of these sites.

 

Problems, Queries, or Complaints

For further information regarding this Privacy Policy or to make a complaint about how we handle your personal information, please contact us at admin@justbox.au  

Updates

Just Box reserves the right to review, amend, update, and change this Privacy Policy from time to time to reflect our practices and obligations. Changes will take effect when they are posted on our website.